Priority Services

Would you be at risk during a power cut?  Your Distribution Network Operator, Scottish and Southern Electricity Networks (SSEN) is responsible for maintaining the substations and power lines that bring electricity to your home. They are separate from your electricity supplier. They have a free Priority Services Register for people who:

  • are dependent on electricity for home medical equipment, mobility equipment or to keep medicines cold

  • are elderly

  • are disabled

  • have special communication needs

  • would be vulnerable or require assistance during a prolonged power cut


People on SSEN's Priority Services Register get advanced notice of any planned interruptions to their electricity supply - allowing the householder to make any necessary preparations. They also get prioritised for re-connection if there is a power cut.

Please click on the button below to complete a secure registration form. This will take you to the website of our partner, the Centre for Sustainable Energy where you can sign up to SSEN's Priority Services Register.

Healthy Homes Dorset is funded by Public Health Dorset, managed by Dorset Council and delivered by Centre for Sustainable Energy and Evolve Home Energy Solutions.

Healthy Homes Dorset, Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH

Centre for Sustainable Energy's logo.
Evolve Home Energy Solution's logo.
Public Health Dorset's logo.

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