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Energy advice

Our advice line is open Monday-Friday, 9am-5pm and is staffed by a team of friendly and impartial Ridgewater Energy staff.

Customer Service

We can help with questions like:

  • Why are my bills so high?

  • Can I get help to pay my bills?

  • How do I read my meter?

  • How do I switch supplier?

  • What's the best way to save on energy?

  • How do I use my night storage heater?

  • Should I request a smart meter?

  • How can I deal with damp and mould?

  • What help is there if there is a power cut?

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