BCP Council, Dorset Council and Public Health Dorset have appointed Ridgewater Energy as the new delivery partner for Healthy Homes Dorset. The website is currently being updated to reflect these changes and services available. For further information, please call 01202 612726 or text INSULATION followed by YOUR NAME to 07984 440584 and we shall call you back. The existing waiting list created will be honoured once the services become available.

Our advice line is open Monday-Friday, 9am-6pm and is staffed by a team of friendly and impartial Centre for Sustainable Energy advisors, City & Guilds qualified in energy awareness.

Customer Service

We can help with questions like:

  • Why are my bills so high?

  • Can I get help to pay my bills?

  • How do I read my meter?

  • How do I switch supplier?

  • What's the best way to save on energy?

  • How do I use my night storage heater?

  • Should I request a smart meter?

  • How can I deal with damp and mould?

  • What help is there if there is a power cut?

Energy advice