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Energy advice

Our advice line is open Monday-Friday, 9am-5pm and is staffed by a team of friendly and impartial Ridgewater Energy staff.

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Customer Service

We can help with questions like:

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  • Why are my bills so high?

  • Can I get help to pay my bills?

  • How do I read my meter?

  • How do I switch supplier?

  • What's the best way to save on energy?

  • How do I use my night storage heater?

  • Should I request a smart meter?

  • How can I deal with damp and mould?

  • What help is there if there is a power cut?

Healthy Homes Dorset is funded by UK Government through the Household Support Fund and Shared Prosperity Fund and is delivered by Ridgewater Energy.

Healthy Homes Dorset, Ridgewater Energy, Unit A18 Arena Business Centre, 9 Nimrod Way, East Dorset Trading Park, Wimborne, Dorset BH21 7UH

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