Our advice line is open Monday-Friday, 9am-6pm and is staffed by a team of friendly and impartial Centre for Sustainable Energy advisors, City & Guilds qualified in energy awareness.
Call us on
We can help with questions like:
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Why are my bills so high?
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Can I get help to pay my bills?
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How do I read my meter?
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How do I switch supplier?
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What's the best way to save on energy?
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How do I use my night storage heater?
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Should I request a smart meter?
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How can I deal with damp and mould?
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What help is there if there is a power cut?
Energy advice
0300 003 7023